Can I Use the Payment Gateway I Already Have?
One of the most practical questions on the minds of tourism company owners is: "I already have a payment collection method I use with my clients, will it keep working if I subscribe to Easy Trips?". The answer depends on which gateway you use. Let's make the whole picture clear.
Currently supported gateways on the platform
Easy Trips supports a diverse set of payment gateways catering to the vast majority of Egyptian and regional market needs:
- Credit Cards (Visa, Mastercard, and others depending on the active gateway).
- Digital Wallets such as Vodafone Cash and InstaPay.
- Direct Bank Transfer.
- EasyKash as an integrated electronic payment collection gateway.
Who decides which gateways are active?
You do. As the site owner, you access the control panel and activate only the gateways that suit you and your clients. You do not have to enable every gateway available — if your clients mostly use Vodafone Cash and bank transfers, you can activate just those two and leave the rest off.
What if I have another payment gateway not listed here?
Currently, the platform specifically supports the gateways mentioned above (Cards, Vodafone Cash, InstaPay, Bank Transfer, EasyKash). If your existing gateway is not among these, it is best to contact the support team before subscribing to check compatibility, rather than assuming any gateway will integrate automatically.
Can I run multiple payment gateways simultaneously?
Yes, the platform allows you to activate multiple gateways together on the same site, and the customer chooses their preferred method at checkout from the options you enabled. This expands your customer base rather than restricting them to a single payment method.
Why is this flexibility critical in the tourism market?
Tourism and excursion clients in Egypt and the Arab region have very diverse financial preferences — some prefer paying cash upon arrival via a provisional booking, while others prefer instant online payment using a card or electronic wallet. Providing multiple options lowers the cart abandonment rate caused by the lack of a suitable payment method.
Are bank transfers verified manually?
Bank transfer by its nature requires manual verification from you as the site owner (since it is not an automated electronic card gateway), so you are expected to review bookings paid via bank transfer and confirm them manually once you verify receipt of funds.
Are gateway transaction fees separate from the Easy Trips subscription?
Yes — your Easy Trips subscription fee ($200 under either plan) is completely separate from any collection fees or commissions charged by the payment gateway itself (such as EasyKash transaction fees or credit card processing rates). Each payment provider has its own fee schedule independent of your platform subscription.
Practical advice before subscribing
Before making a decision, list the 2 or 3 payment methods your current clients actually use the most, and compare them with the gateways supported by Easy Trips. If there is strong overlap, you can launch immediately without disrupting your customers' usual payment habits. If there is a gap, contact support prior to subscribing to verify the best approach.
Conclusion
Easy Trips offers genuine flexibility in choosing payment gateways (cards, Vodafone Cash, InstaPay, bank transfer, EasyKash), and you decide which ones to activate based on your customers' habits, rather than having the platform force a specific method upon you.
Want to see the payment gateway settings yourself? Register for free and start exploring the control panel here.